Your phone number, email address, and exact living address are never visible to other users on search pages.
All photographs undergo manual administrative review before becoming visible to verified matrimonial candidates.
Contact information and meetings are facilitated only after mutual family consent and administrative verification.
1. Introduction
Rishton Ka Markaz (“we,” “our,” “us,” “Platform,” or “Company”) operates a matrimonial matchmaking service designed to help individuals and families find suitable marriage partners. This Privacy Policy applies to personal information collected through our website, registration process, membership services, communications, and related matrimonial services.
By using our Platform, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Depending on the services you use and the information you choose to provide, we may collect the following categories of information:
- Full name and display name
- Date of birth and age
- Gender
- Marital status
- Height and other profile characteristics
- Religious or matrimonial preferences voluntarily provided by you
- Sect/caste information where voluntarily provided
- Residential status
- Native place, city, and state
- Educational qualifications
- Institution or qualification details
- Employment status
- Occupation
- Income range or other career-related information voluntarily provided
Where provided for matrimonial purposes, this may include:
- Father's name and occupation
- Mother's name and occupation
- Number of siblings
- Family and household information
We may collect preferences such as:
- Preferred age range
- Preferred height range
- Marital status
- Caste or community preference
- Educational qualification
- Working status
- Preferred location
- Other matrimonial preferences
We may collect:
- Mobile phone number
- Email address
- WhatsApp number, where provided
- SMS OTP verification information
- Email verification information
Members may voluntarily upload photographs for matrimonial profile identification and matchmaking purposes.
All photographs may be subject to administrative moderation before being displayed to other members.
3. Privacy of Contact Details
No Public Display of Direct Contact Details
Rishton Ka Markaz does not intend to publicly display members' phone numbers, email addresses, or exact residential addresses on public matrimonial profile search pages.
Where our admin-guided introduction process applies, direct contact information may be shared only after appropriate review and consent.
Admin-Guided Introduction Process
Where applicable:
- A member submits an expression of interest or contact request.
- Our administration team reviews the request.
- The relevant member or family may be contacted.
- If there is mutual interest and appropriate consent, contact details may be shared or an introduction/video meeting may be facilitated.
Members should not attempt to obtain, copy, or misuse another member's private contact information without consent.
4. How We Use Personal Information
We use personal information for legitimate matrimonial and operational purposes, including:
- Creating and maintaining matrimonial profiles.
- Facilitating suitable matchmaking.
- Recommending potential matches based on stated preferences.
- Verifying accounts and preventing duplicate or fraudulent profiles.
- Reviewing and moderating profiles and photographs.
- Facilitating assisted matchmaking and introductions.
- Processing memberships and payments.
- Sending transaction receipts and service-related communications.
- Sending match notifications and relevant service updates.
- Responding to support requests and complaints.
- Protecting the security and integrity of the Platform.
- Complying with applicable legal obligations.
We do not use personal information for unrelated purposes without an appropriate legal basis or consent where required.
5. Profile Visibility
Certain information voluntarily provided for a matrimonial profile may be visible to other authorized or registered users depending on the Platform's features and the member's privacy settings.
Members should therefore provide only information that they are comfortable sharing for matrimonial purposes.
6. Data Security
We take reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Depending on the Platform's technical implementation, security measures may include:
- Password hashing and secure credential management.
- HTTPS/TLS encryption for data transmission.
- Secure authentication and verification procedures.
- Access controls restricting administrative access.
- Security monitoring and safeguards against unauthorized access.
- Secure password-reset mechanisms.
7. Sharing of Information with Third Parties
We may share limited information with trusted service providers where necessary to operate our services, such as:
- SMS/OTP service providers.
- Transactional email service providers.
- Payment gateway providers.
- Website hosting and technology providers.
- Security and infrastructure providers.
Such providers may process information only as necessary to provide their services and subject to applicable contractual, security, and legal requirements.
8. Legal Disclosure
We may disclose personal information where reasonably necessary:
- To comply with applicable law or a valid legal process.
- To respond to lawful requests from competent authorities.
- To investigate fraud, abuse, security incidents, or unlawful activity.
- To protect the rights, safety, property, or security of Rishton Ka Markaz, its members, or others.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services and fulfill the purposes described in this Privacy Policy.
After account deletion or deactivation, information may be removed from active profile searches.
Certain information may nevertheless be retained where required or permitted by applicable law, for security, fraud prevention, dispute resolution, accounting, legal compliance, or other legitimate purposes.
10. Your Rights & Control Over Your Information
Subject to applicable law and the Platform's technical capabilities, members may have the ability to:
- Review and update profile information.
- Correct inaccurate information.
- Add, replace, or remove profile photographs.
- Update matrimonial preferences.
- Request account deactivation.
- Request account deletion.
- Raise concerns regarding the use of personal information.
To request account deletion or raise a privacy concern, please contact our support team:
Support Email: rishtonkamarkaz@gmail.com
We may need to verify your identity before processing certain requests.
11. Children's Privacy
Rishton Ka Markaz is a matrimonial platform intended for adults who meet the applicable legal marriageable age requirements.
We do not knowingly permit individuals below the applicable minimum registration age to create matrimonial profiles.
12. Cookies & Technical Information
Our website may use cookies, session technologies, analytics, or similar technical tools to maintain login sessions, improve functionality, enhance security, and understand how the Platform is used.
Optional first-party improvement tracking is disabled unless you affirmatively allow it. When allowed, we retain pseudonymous search, profile, photo and relationship-action events for up to 30 days. We exclude search values, messages, contact details, names, photo URLs and raw production database identifiers.
You may withdraw permission using the Platform's “Privacy choices” control. Withdrawal stops future collection, clears the tracking visitor cookie, and schedules deletion of associated tracking events. Account deletion also queues removal of events in which the account or its profile/photos are identified pseudonymously.
13. Third-Party Links & Services
The Platform may contain links to third-party websites or services. Rishton Ka Markaz is not responsible for the privacy practices, content, security, or policies of third-party websites.
Members should review the privacy policies of third-party services before providing them with personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
The updated version will be published on the Platform with a revised “Last Updated” date.
15. Contact Us
For privacy questions, requests, complaints, or concerns regarding your personal information, please contact:
We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.